Our Values

Customer, above all

Everything starts and ends with the customer. We anticipate their needs, listen to their feedback, and do whatever we can to provide the best possible experience. We create evangelists, not just customers.

Character

We do the right thing, always. We don’t cut corners, ethically or otherwise. Take the extra time to make it right. Future you will thank you.

Joy

Optimism and excitement are in our DNA. We enjoy our work and spending time with our co-workers.

Aspire higher

The first step in achieving greatness is visualizing it. We set outrageous goals. We never settle.

Top performance

The second step in achieving greatness is executing on the vision. We hire A players and expect consistent excellence. We recognize and reward success and thoughtful failure. We have a bias for action. We work smarter and harder. We never say, “that’s not my job.”

Strong opinions, loosely held

We build up from first principles. We think independently, research diligently, and defend our beliefs - but we change our mind when there’s a better way.

The forest and the trees

We paint the big picture, but remember tiny brush strokes make a masterpiece.

Radical transparency

We speak our minds and are open and candid. We avoid “closed door” conversations. 360 feedback is the norm. We’re all on the same team, and only want to see each other win.

Curiosity

The first step in innovation is wondering why. We venture into the unknown. We are comfortable being uncomfortable. We’re creating something bold and new - we act accordingly.

Mindfulness

We are present, focused, humble, empathetic, and grateful. We work to be our best selves so we can help others be their best selves too.